Confi_Bite is Confi Food's fully outsourced food safety management system. We design it, document it, and run it for you, on an ongoing basis, so your business stays compliant and audit-ready without anyone needing to become a food safety expert or learn a new platform.
Confi_Bite is a fully outsourced food safety management system. Instead of building, running, and maintaining your FSMS yourself, in-house or through software you operate, Confi Food's recognised specialists design it, document it, and run it on your behalf, continuously.
Most food businesses face the same underlying problem with food safety management: it has to be done, it has to be done correctly, and it has to keep being done as the business changes, but it isn't the business's core activity, and getting it wrong has serious consequences. The usual responses are to hire someone internally, to buy software and have someone learn it, or to bring in a consultant for a one-off project that then needs maintaining afterward.
Confi_Bite is a fourth option: the system is built once, by specialists, and then operated by those same specialists on an ongoing basis. Your team receives clear checklist prompts and reminders as part of their normal work. Internal audits happen on schedule. Documentation is kept current as your operations, suppliers, or the underlying standard change. When something needs updating, whether that's a new product line, a new site, or a revised version of a standard, Confi Food updates the system instead of leaving that work for you to identify and manage.
The result is a food safety management system that's always current, always documented, and always ready for an audit, announced or unannounced, without your business needing to carry the ongoing administrative burden of keeping it that way.
Food safety compliance has largely been offered in two forms: software you operate yourself, or consulting that builds something you then maintain. Confi_Bite is neither.
Food safety software has moved a long way from paper binders: digital checklists, automated reminders, sensor integration, and audit trails are now standard features across the market. But software, however good, still requires someone on your team to know what the checklists should say, interpret what the data means, decide when something needs to change, and run the internal audits. The platform handles the mechanics. Your business still carries the expertise requirement.
Confi_Bite starts from the same digital foundation, moving away from paper, real-time prompts, structured records, but the expertise sits with Confi Food, not with your team. The system is designed by recognised specialists, configured for your specific operation and standard, and then kept current by those same specialists as your business or the relevant standard changes. Your team's role is to follow the prompts the system gives them. Confi Food's role is to make sure those prompts, and everything behind them, are correct, current, and audit-ready.
Digital tools and audit trails. The business still needs to know what the system should contain and keep it updated.
A system is built once. Maintaining it as the business changes becomes the business's responsibility afterward.
Built and run continuously by the same specialists, with digital tools as the delivery mechanism, not the product itself.
This is, as far as we're aware, a genuinely uncommon way to offer food safety management: most providers ask a business to choose between buying a tool and hiring expertise. Confi_Bite combines both into a single ongoing service, priced as a predictable annual fee and not a software licence plus internal staff time plus occasional consulting top-ups.
Confi_Bite is built around the same core components as any food safety management system, designed, documented, monitored, audited, and maintained, with each one handled continuously and not as a one-time setup.
A complete FSMS is designed for your specific business: your products, processes, sites, and the standard you're certified to or working toward.
Your team receives clear, simple prompts for the checks and records the system requires, as part of their normal routine.
All required documentation, policies, procedures, monitoring records, is created, maintained, and kept audit-ready.
Internal audits are scheduled and conducted on your behalf, with findings addressed as part of the ongoing service.
As your business changes, or the underlying standard is revised, the system is updated to reflect that, without a separate project.
For businesses on Confi_Bite Pulse, smart sensors provide continuous temperature, leak, and surface monitoring with real-time alerts.
What ties these together is that none of them happen as a single event. A system that's designed once and never revisited drifts away from how the business operates, which is exactly what an unannounced audit, increasingly common across major certification schemes, is designed to catch. Confi_Bite is built around the assumption that the system needs to be true on any given day, beyond the day it was first written.
Confi_Bite is designed for food businesses that need a properly run food safety management system, but don't want to carry the ongoing administrative burden of running it themselves.
Operators who need food safety handled reliably in the background while they focus on running and growing the business.
Operations too small to justify a full-time food safety or quality manager, but still needing a properly run system.
Operations that bought a compliance app but found the team still needed to figure out what to put in it.
Businesses running several locations that need consistent documentation and audit readiness across all of them.
Operations whose documentation keeps falling behind their actual operations between audits, leading to recurring non-conformances.
Operations working toward HACCP, ISO 22000, FSSC 22000, BRCGS, IFS, or SQF certification for the first time, or adding a new one.
Onboarding follows a defined sequence designed to get your system live without disrupting day-to-day operations.
| Stage | What happens | Our role | Duration |
|---|---|---|---|
| 1. Free consultation | We discuss your business, products, sites, and current food safety status, and identify which standard the system should be built around. | We run the consultation and confirm scope. | 1 call |
| 2. Written proposal | A written proposal sets out the scope, the standard, the tier (Core or Pulse), and the fixed annual fee. | We produce the proposal for your review. | 2 to 3 days |
| 3. System design | The full FSMS is designed for your specific operation: hazard analysis where relevant, checklists, monitoring records, and documentation. | We design the complete system. | 1 to 2 weeks |
| 4. Rollout to your team | Checklist prompts and routines are introduced to your team as part of normal operations, with no separate platform to learn. | We support rollout and answer early questions. | 1 to 2 weeks |
| 5. Pulse sensor installation | For Confi_Bite Pulse, smart sensors are installed and configured for temperature, leak, and surface monitoring. | We install and configure the sensor network. | 1 to 2 days |
| 6. First internal audit | An initial internal audit confirms the system is operating as designed and identifies any early adjustments. | We conduct the first internal audit. | 2 to 3 days |
| 7. Ongoing operation | Checklist prompts, monitoring, scheduled internal audits, and documentation maintenance continue as the core service. | We run the system on an ongoing basis. | Continuous |
| 8. Certification audit support | When a certification audit is scheduled, we support documentation walkthroughs and audit preparation. | Our part of the process typically takes a few days of preparation. The certification body's timeline depends on their scheduling and is outside our control. | Ongoing readiness, plus a few days around each audit |
Confi_Bite covers the full lifecycle of a food safety management system, beyond the parts that are easiest to digitise.
The system Confi Food designs and runs for you covers hazard analysis and risk-based controls appropriate to your products and processes, prerequisite programmes such as cleaning, pest control, and supplier controls, monitoring records for the checks your operation needs, document control so policies and procedures stay current and version-controlled, internal audits conducted on schedule with findings followed through to closure, and corrective action processes for when something doesn't go to plan.
Where Confi_Bite Pulse is in place, sensor-based monitoring for temperature, leaks, and surface conditions feeds directly into the same system, so monitoring records that would otherwise need manual logging are captured automatically, with alerts sent to the right person when something falls outside the expected range.
The system reflects your specific products, processes, and sites.
Documentation and audit schedule reflect the specific requirements of HACCP, ISO 22000, FSSC, BRCGS, IFS, or SQF.
Updates happen as part of the service when your business or the standard changes.
Documentation reflects current operations, ready for announced or unannounced audits.
If your business is already certified and has existing documentation, Confi_Bite can be built from what already exists instead of starting from a blank system.
Being clear about what's included, and what isn't, avoids surprises later. These are the points businesses most often ask about before starting.
You're not buying access to a platform you operate. You're engaging Confi Food to design and run your food safety management system on an ongoing basis.
As with any food safety arrangement, legal responsibility for food safety in your business remains with your business. Confi_Bite changes how much of the day-to-day work that requires falls on your team.
Confi_Bite is the management system a certification audit assesses. The audit itself is still conducted by an accredited certification body, on their schedule.
Staff follow checklist prompts and routines as part of normal operations. They aren't responsible for designing, maintaining, or auditing the system itself.
Sensor monitoring under Pulse feeds into the same Confi_Bite system instead of running as a separate platform alongside it.
New products, sites, suppliers, or certification targets are reflected in the existing system as part of ongoing maintenance, not a separate project.
Both tiers include the full managed food safety management system. Pulse adds continuous sensor-based monitoring on top.
The complete outsourced FSMS, fully done for you
Exact fee depends on business size, sites, and standard
Everything in Core, plus 24/7 automated monitoring
Priced on top of Core based on monitoring points needed
A quick comparison of what's included at each tier.
| Confi_Bite Core | Confi_Bite Pulse | |
|---|---|---|
| Managed FSMS, design and documentation | Included | Included |
| Checklist prompts and internal audits | Included | Included |
| 24/7 sensor monitoring and alerts | Not included | Included |
| Starting price | From €499/year | Core fee + monitoring |
Confi_Bite Core starts from €499 per year. The exact fee for your business depends on the factors below, confirmed in a written proposal before anything begins.
Onboarding
How long it takes to go live
Fee factors
What drives the annual fee
The number of products, processes, and risk-based controls the system needs to cover.
Multi-site operations require documentation and audits coordinated across each location.
HACCP-based systems differ in scope from systems aligned to ISO 22000, FSSC 22000, BRCGS, IFS, or SQF.
Businesses with existing certification and documentation can have Confi_Bite built from what already exists.
For Confi_Bite Pulse, the number of sensors needed across a site determines the additional monitoring fee.
System design typically takes 1 to 2 weeks, with rollout to your team over a further 1 to 2 weeks.
The annual fee covers continuous operation: checklist prompts, audits, documentation maintenance, and updates.
Every engagement starts with a free consultation, followed by a written proposal with a fixed annual fee.
Answers to the questions we hear most often from businesses considering a fully outsourced food safety management system.
Confi_Bite is Confi Food's fully outsourced food safety management system. Instead of building and running an FSMS yourself, or buying software and operating it in-house, Confi Food designs the system for your business, documents it, and then runs it on an ongoing basis: checklist prompts go to your team, internal audits happen on schedule, documentation stays current as your operations or the underlying standard changes, and an recognised specialist is behind the system at every stage. It's a managed service, not a piece of software you administer yourself.
Most food safety compliance software replaces paper checklists and binders with a digital app, but the business still has to know what the checklists should say, interpret the results, update the system when standards or operations change, and run the internal audits themselves. Confi_Bite is built around the same idea of moving away from paper, but the system itself is designed, configured, and kept current by Confi Food's recognised specialists, not by your team learning a new platform. The technology supports the system. It doesn't replace the expertise behind it. There is no new software for your staff to learn: the checklist prompts, reminders, and documentation are simply part of how the business now runs.
Confi_Bite is built around HACCP principles and can be configured to align with any major food safety standard, including ISO 22000, FSSC 22000, BRCGS, IFS, and SQF. The underlying system, checklists, monitoring records, internal audits, document control, corrective actions, is the same regardless of which standard a business is certified to or working toward, with the specific requirements of that standard built into the documentation and audit schedule. If a business changes which standard it's certified to, or adds a new one, Confi_Bite is updated to reflect that and not rebuilt from scratch.
Confi_Bite Core is the complete outsourced food safety management system: a custom-built FSMS, checklist prompts for your team, audit-ready documentation, and internal audits and updates run on your behalf. Confi_Bite Pulse includes everything in Core, plus smart sensors for temperature, leak, and surface monitoring, with real-time alerts sent directly to your phone and 24/7 live visibility into conditions across your site. Core suits businesses that want their documentation, checklists, and audits fully handled. Pulse adds continuous automated monitoring on top, for businesses that want round-the-clock visibility without anyone needing to manually check and log readings.
Confi_Bite Core starts from €499 per year, with the exact fee depending on the size of the business, the number of sites, and which food safety standard the system is built around. Confi_Bite Pulse is priced on top of Core to reflect the sensor hardware and monitoring infrastructure required, and depends on the number of monitoring points needed across a site. Every engagement starts with a free consultation, after which Confi Food provides a written proposal with a fixed annual fee before any work begins.
No. Confi_Bite is not a platform your team logs into and learns. Checklist prompts, reminders, and any digital tools used are kept as simple as possible and introduced as part of normal day-to-day operations, not as a separate system to be trained on. The documentation, audits, and ongoing maintenance are handled by Confi Food's specialists in the background. Where Confi_Bite Pulse's sensors are involved, the hardware is installed and configured by Confi Food, and alerts are simply sent to the relevant person's phone, again without a new platform for the team to manage.
Confi_Bite is designed to scale from small operations, such as independent cafes or single-site producers, through to larger, multi-site businesses. The system adapts to the size and complexity of the business it's built for: a small cafe's Confi_Bite system reflects a small cafe's risk profile and operations, while a multi-site producer's system reflects the additional complexity of multiple locations, more product lines, and potentially multiple standards. The underlying approach, a fully designed, documented, and maintained FSMS run on the business's behalf, scales in either direction without needing to be rebuilt.
Confi_Bite is built to be updated and not rebuilt. When a business adds a new product line, opens a new site, changes suppliers, or decides to pursue a new certification, those changes are reflected in the existing system: updated hazard analysis where relevant, updated checklists, updated documentation, and an adjusted audit schedule. This is part of the ongoing service and not a separate project, since a food safety management system that doesn't keep pace with how the business operates stops being useful, and stops being something an auditor will accept, regardless of how good it was when first built.
No. Confi_Bite is the management system itself, the documentation, monitoring, internal audits, and ongoing maintenance, which is what a third-party certification audit assesses. It doesn't replace the certification audit, which is conducted by an accredited certification body, but it's specifically designed to keep a business in a state of continuous audit readiness, so that when a certification audit, whether announced or unannounced, does happen, the system reflects what the business does, on the day, beyond paper prepared in advance.
Confi_Bite is a managed food safety management system: Confi Food designs, documents, and maintains the system, and supports your team in following it day to day, but legal responsibility for food safety in your business remains with your business, as it would with any food safety consulting or management system arrangement. What Confi_Bite changes is how much of the day-to-day work of keeping that system current, documented, and audit-ready falls on your team versus on Confi Food's specialists. This is set out clearly as part of the initial consultation and written proposal, so there's no ambiguity about what's covered.
Yes. Confi_Bite's documentation, checklist design, internal audit support, and ongoing maintenance are delivered remotely and work for businesses in any location. Confi_Bite Pulse's sensor hardware is installed on-site, and availability depends on logistics for shipping and installing the monitoring equipment, which Confi Food can confirm for your specific location during the initial consultation. Confi Food works with clients worldwide on the documentation and system side regardless.
Tell us about your business, your sites, and the standard you're working toward. We'll show you exactly what a Confi_Bite system would look like for you, and what it would cost.